Commitment to PrivacyVillage Home Goods only collects information to complete order process. We never use your personal information for any other purpose.Village Home Goods is concerned about your privacy and the security of your personal data. We have made a strong effort to ensure that your personal information is safeguarded. This notice explains our online information practices and the choices you can make about how your information is collected and used. Collected InformationIn a few areas on our Web site, we ask you to provide information that will enable us to enhance your site visit or to follow up with you after your visit. It is optional for you to participate.We receive information from you when you:
Use of InformationInformation about our customers is an important part of our business, and we do not sell it to others.Name, address, phone number, customer number, and credit card information are used to ship and bill orders and for future marketing purposes. In addition, phone number and customer number are used in case there is a problem with your order and customer service needs to contact you. Personal information allows our websites to make product recommendations to you. If you provide us with your e-mail address, you may receive periodic e-mail promotions and special offers. We also gather data on visitor's movements through our sites. This information is used to improve our service to you and to administer our websites. Data on visitors' home servers is aggregated for internal review. The aggregate information on what pages are visited is used to improve the site content and also for error tracking purposes related to the functioning of the site. Individually identifiable e-mail addresses are not captured or stored for future use. Persons who communicate with Village Home Goods and therefore supply Village Home Goods with an e-mail address may receive future communications from us by e-mail. You can unsubscribe at any time by e-mailing your request to villagehg@optonline.net. Simply state, "Do not email" in the body of the message. In cases where positive consent has not been or could not be obtained, we will first send you an e-mail asking for permission to add you to our mailing list for special offers or other information. You can unsubscribe at any time by e-mailing your request to villagehg@optonline.net. Simply state, "Do not email" in the body of the message. Finally, please note that we also offer links to other third party sites and services. Be aware that these outside parties operate under their own privacy and security policies, and Village Home Goods has no responsibility or liability for these independent policies or actions. All internal/external Village Home Goods parties, such as employees, agents, and contractors are similarly bound by these privacy and security policies. Third Party PolicyThird Party Marketing is defined as a company that has no direct relationship with Village Home Goods customers. Third parties will not contact you as a result of your subscribing to our e-mail newsletter and promotions lists except through advertisements within the newsletters themselves.Commitment to Data SecurityVillage Home Goods is committed to the security of information collected on our sites. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.Electronic SecurityPrivate account information is located behind a firewall; it is not directly connected to the Internet. Information behind the firewall on the customer server is not available to unauthorized computers. The firewall is a recognized industry standard.CookiesAt Village Home Goods, we may use cookies to help us provide you with a fast, convenient shopping experience at our online store. A cookie is a data element a website sends to your browser. It is stored on your computer hard drive and tells a website that a previous visitor has returned. It doesn't automatically give personal information about you, like your e-mail address or name.If you want to give us personal information through registration, then a cookie will help us deliver content based on your interests and preferences. Cookies also help us monitor whether our websites are functioning properly and to perform site traffic analysis. EncryptionEncryption is a process by which we use software to scramble sensitive information while it is in transit to Village Home Goods We use Secure Socket Layering (SSL). SSL technology is the industry standard for secure online transactions. It is based on a key that has two different parts: public and private.The public part of the key is distributed to those you want to communicate with. The private part is for recipients' use only. When you send personal information to us, you use our public key to encrypt your personal information. That means if your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it. Making a credit card purchase online at Village Home Goods is just as safe as making a credit card purchase over the telephone. However, if you would prefer to use the phone, just call 1-800-964-8227, and one of our product specialists will gladly take your order (9:30 am - 5:30 pm EST, Monday - Saturday). Contact UsFor additional information about our privacy policy and information maintained about you, please contact us at the following addresses. In any communication, be sure to include your name, mailing address, and customer account number.
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