Village Home Goods Customer Service call 1-800-964-8227

We will meet or beat any advertised price!

Store Locations and Hours of Operation:

SOUTHAMPTON, NEW YORK

VILLAGE HOME GOODS
67 Jobs Lane
Southampton, New York 11968
Hours: 9:30 am - 5:30 pm EST
Monday-Saturday

VILLAGE HOME GOODS

Toll Free: 1-800-964-8227

Telephone: ( 631 ) 283-4310

Fax: ( 631 ) 283-4701

RIVERHEAD, NEW YORK

VILLAGE HOME GOODS
31 E. Main Street
Riverhead, New York 11901
Hours: 9:30 am - 5:30 pm EST
Monday-Friday
Saturday: 9:30 am - 3:30 pm

E-MAIL: villagehg@optonline.net

Payment Options

We accept MasterCard, Visa, American Express, Discover, checks and money orders.

Credit card orders ship within 48 hours. Check orders ship after ten business days

Orders may be placed online via our secure server. We also accept orders via telephone at 1-800-964-8227. If you prefer to fax, mail, or email your order, you may use our PRINTABLE order form.

Shipping & Delivery

To make buying from us simple, shipping and handling within the contiguous U.S. (UPS ground or common carrier) is specified on order form Please contact customer service for Alaska, Hawaii and International shipping costs. If you need a faster delivery, you can arrange for overnight or second day delivery. Contact customer service for more information and costs. All products are ready to ship within 24 hours of your order. Once your order is placed, confirmation is e-mailed to you.

Returns/Exchanges & Cancellations

We believe you will be very pleased with our products. We understand, however, that it can be difficult to shop from a computer screen. To make it easier, we have a no-hassle return and exchange policy. If, for any reason, you're not happy with your villagehomegoods.com purchase, return it to us and we will promptly refund your money (excluding shipping and handling charges) or exchange it for something else. Simply follow the instructions below:

Please contact us for a return authorization number prior to returning the product.
Products must be in original condition and repackaged properly, in the original packaging. Products not in their original condition will be subject to a 25% restocking fee.
Your return must be shipped prepaid and insured.
Your return authorization number must be indicated on the outside of the package.
Assist us by including the packing slip, and by indicating the reason for your return on the back of the packing slip.

Please understand that returns must be postmarked within seven days from the delivery date. If the error is ours, we will pay for all shipping costs.

Returns and exchanges should be mailed to:
Village Home Goods: Customer Service
67 Jobs Lane
Southampton, NY 11968

Cancellations

Please contact customer service toll free at 1-800-964-8227 for cancellations.

Damaged Merchandise

If you receive damaged merchandise, we strive to make the replacement process quick and easy. Be sure to notify both the carrier and villagehomegoods.com within 24 hours of delivery. Please keep all packing materials.